Privacy Policy
Last updated: 18/12/2025
About This Service
24HR Tyres is operated by Ryan Carolan, trading as 24HR Tyres, Ireland. This privacy policy explains how we collect, use, and protect your personal information.
1. Information We Collect
24HR Tyres operates as a directory service connecting users with verified emergency tyre services. We collect different types of information depending on how you use our service:
For Directory Users (Free):
- Location data when you search for services in your area
- Usage analytics through Umami Analytics (privacy-focused, no personal data)
- Contact information if you reach out to us directly
For Service Providers (Paid Subscribers):
- Business name and contact information
- Service areas and counties covered
- Phone number for directory listing
- Website URL (if provided)
- 24/7 availability verification status
- Payment information (processed securely by Stripe)
- Subscription and billing history
2. How We Use Information
We use collected information to:
- Provide location-based emergency tyre service recommendations
- Improve our service quality and user experience
- Verify and maintain our directory of emergency services
- Respond to customer inquiries and support requests
3. Information Sharing
We do not sell, trade, or transfer your personal information to third parties. When you contact a service provider through our directory, you are dealing directly with them under their own privacy policies.
Payment Processing: For service providers, payment information is processed by Stripe, our authorized payment processor. Stripe handles all payment data according to their privacy policy and PCI-DSS standards. We do not store or have access to your complete payment card details.
4. Analytics and Cookies
We use Umami Analytics, a privacy-focused analytics service that does not track users across websites or collect personal information. We may use essential cookies for website functionality.
5. Data Security
We implement appropriate security measures to protect your information. However, no internet transmission is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: info@24hr-tyres.ie
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.